Exhibitor Service Manual

The Exhibitor Service Manual (ESM) is available online. It includes all order forms, policies, contractor listings and other important information you will need for your booth.

Shipping, Freight and Material Handling

Advance Shipments

Freeman will accept crated, boxed or skidded materials beginning Wednesday, April 2, 2014 and the deadline for receipt of this advance shipment is on Tuesday, April 22, 2014. Any material arriving after this date will incur an additional after deadline charge.

Please label each piece as follows:

Exhibiting Company Name
Booth #_____
C/O Freeman
2500 West 35th St.
Chicago, IL 60632

Direct Shipments

Beginning at 8:00am on Wednesday, April 30, 2014, direct shipments will be accepted by assigned target move-in date.

Please label each piece as follows:

Exhibiting Company Name
Booth #_____
C/O Freeman
McCormick Place - North / South Building
2301 S. Lake Shore Drive
Chicago, Illinois 60616

Installation and Dismantling

Installation Dates and Times*

Wednesday, April 30 8 a.m. to 4:30 p.m. (Based on target map)
Thursday, May 1 8 a.m. to 4:30 p.m.
Friday, May 2 8 a.m. to 4:30 p.m.
Saturday, May 3 8 a.m. to 3:30 p.m.

*All exhibits must be set up by Saturday, May 3, 2014 at 3:30 pm.

Dismantle Dates and Times

Tuesday, May 6 4 to 8 p.m.
Wednesday, May 7 8 a.m. to 4:30 p.m.
Thursday, May 8 8 a.m. to 1 p.m.

No booth dismantling may begin before 4 p.m. on Tuesday, May 6, 2014. The exhibit hall floor must be cleared by 1 p.m. on Thursday, May 8, 2014.

Official General Contractor


Freeman Service Desk will be open during exhibit set-up, show dates, and move-out. Exhibitors may verify and adjust their requirements for installation, furniture, audio/visual and other auxiliary services at the Service Desk.

Important Show Information and Detail +

Exhibitor Policies


Freeman Quick Facts View
Recommend Vendors View
Registration, Travel and Housing View Registration, View Travel, View Housing
2014 Hotel Directory View
Checklist of Deadlines View
Targeted Floor Plan View


DDW Requested Information and Forms +

DDW Booth Order Form  View
Exhibitor Appointed Contractor (EAC)  Submit
Live Booth Presentations  Submit
Marketing Opportunities  View
Mail List Order Form  View
Giveaway Items   Submit
VIP Morning Meeting Application View
Who's In Charge? Sumbit
Product Theater and Satellite Symposia Meeting Applications View Product Theater, View Satellite Symposia

Freeman Services +

Freeman Services (Freight, Furnishings, Electric, Carpet) View
Audio Visual

View Brochure

View Form


Convention Center Services +

Booth Catering Menu & Order Form View
Exhibitor Bill of Rights View
Exhibitor Bill of Rights DO NOT APPLY View
Facility Services / Utility Order Form View

Ancillary Services +

Floral View
Security View
Lead Retrieval View
Transportation View